Nedbank using my Personal Information without my permission

Nedbank interaction with Hamman, J. (Jochemus) ********** Joggie: My formal complaint to Nedbank in 2016, with regards to using personal information I did not authorise them to use, I asked Joggie to close the personal bank account I never used and now in 2019 Nedbank hands me over for non-payment of fees on the account.

Date: Sun, 18 Sep 2016, 16:34 Subject: Compliant - FICA and POPI Violations To: Hamman, J. (Jochemus) ********** Dear Joggie I'm deeply disappointed in Nedbank and we haven't done a single transaction. I went to the Nedbank Branch in Sandton yesterday to collect my new accounts cards. The personal bank accounts for me were open in the surname ZZZ , I have not been ZZZ for 13 years, and do not even have proof of my ****en name anymore. I provided Nedbank with *** documents.

Nedbank contravened so may laws and regulations: 1. I did not provide Nedbank with any FICA information related to ZZZ, I provided Nedbank with a *** ID. 2. Nedbank without my permission used a certified copy of an ID dating back to 2005 that I provided to an attorney at the time and not Nedbank, Why would you still use my personal information over a decade later, for what purpose ? 3. Nedbank used my Personal Information to market unsolicited information this week referring to me as ZZZ. 4. Why issue debit cards in the name of ZZZ (my ****en name), I don't even have proof, that my ****en name was ZZZ, how would I proof that the cards are mine ? 5. More concerning is the fact that Nedbank gave me an American Express Card, I'm sure they will be delighted to find out how the card was issued to a person who's personal ID book was not provided to Nedbank.

I'm even more surprised of the fact that this morning Nedbank Notified me that my debit order requests was cancelled.... WHY, I provided you with all my information.

WHY would Nedbank issue bank accounts in my ****en name, use an address that is nearly 35 years old that belongs to my mother with the surname Fouce, in Brits that I have not lived in for over 16 years ???

Please rectify the debit orders on the account because if any Insurance Premiums is returned because of Nedbank's incompetence, I'm reporting this incident to the Banking Ombudsman as well as the Financial Services Board.

If Nedbank posted or send any form of communication-related to, ANY of my personal information to the Postbox or address, they noted in Brits, I'm referring this matter to the POPI Ombudsman, as I did not provide Nedbank with ANY of the Information for which Nedbank issued a personal account for and I do not want my mother to have copies of my bank statements or any of my personal information.

Seeing the only account that was issued in accordance with FICA, BANKING and POPI acts was my business account for XYZ, please ensure NO information is posted or send to the post box in Brits, it is NOT the information I provided Nedbank with.

Nedbank has till close of business on Tuesday this week, to rectify this and confirm to me in writing that ALL my personal information is secured and that the accounts has been opened in accordance with the act and documents I provided to you, that no correspondence was or will be sent to the address in Brits , only to my proof of address I provided, and that my debit order request is finalised to ensure that all debit's are presented to the new bank account exactly as I provided Nedbank with.