Nedbank, unprofessional staff, and no interest in the small enterprise, but still take ther pound of flesh evry month

I am a director of a very niche and small recruitment company AMRT (Recruiting in the engineering field mainly) but there is not many job specks, and the business is not doing gr8, but we have not once gone into a negative in our banking account.One of the 3 directors resigned from the company, and the remaing 2 has to take on some responsibilities I had to get my name alinked to the companys account,so I could do some payments and transfers in the intrim.

I call Nedbank service department on Business accounts and expliand that I need to be added onto our Banking profile to be able to make sertain transfes ,The service onsultant looked at the business acount and advise I send a E-mail to my business banker. I explained that I need urgent assistance, so asked if it would help if I went into a Brance, the consultant said that it should be fine, it will not take long, so I went to the Brance where I opened the account. On arrival, the reception, Lady at the entrance ask what I was there to do? I explained the situation and that I need to see a business consultant, to help with my need. The Laidy at reception advise me that the only business consultant has left on an appointment. I asked if there would be any other person/ consultant who would be able to assist. I immediately notice a change in attitude, and I insist that I would wait for someone to help, I received a ticket and waited for +/- 25 minutes. A norther person, whom I think was the actual rection person, whom direct clients to be helped, came to me and ask if she could see if there would be any one able to help.

I was told in immediately that, they could not add any one to the profile, I asked what was I to do? The lady took me to the back office and consulted another female, wo told her immediately that it would not be possible as I was not the only Director. I asked again, What I could do, I was one of three directors, opening the business. She came back and asked me the company name and after I gave her my ID, she did not check on the system, she left and I could hear the two ladies talking, the one lady said to the other one she Should do an CIPC report, Apon which I heard them saying AMRT was deregistered, and they could not do anything for me. I asked, so what about the money in the business account, and she said, she does not know and send me packing. I told her that the company was not deregistered, and I will not leave it there, I am going to report it on social media. How unprofessional, and unhelpful she was.It was a joke the way she delt with my need, and request. Also the way she said, the company was deregistered because of poor business.