NEDBANK *********** UNPROFESSIONAL AND RUDE

I’m extremely disappointed with Nedbank regarding my personal loan (***).

My debit order was initially running smoothly from my Capitec Bank account. After switching to Standard Bank, I provided updated banking details. The first debit went through, but thereafter Nedbank failed to process payments, which resulted in my account going into arrears.

Now I’m being chased for arrears that were caused by their failure, and the consultants calling me are extremely rude and unprofessional.

I am willing to settle the arrears immediately and even pay extra, but I’ve repeatedly asked for their banking details to do an EFT (as I don’t feel safe giving details over the phone due to ****s), and they have failed to provide this.

This situation is unacceptable. I request urgent intervention, proper communication, and a resolution to correct my account.

Contact: ***