Nedbank Un-Professional Clients

To give Nedbank Cape Gate a one star rating, would be an insult for a one star rating. It is hard to believe that Nedbank Professional Banking would be so far from its legacy. To fully tell this story I have to go back 7 months to July 2020, in mids of he hay day of Covid-19. I made the mistake of ordering a new credit card(as my current one had a ********** activity on it and was blocked) from Nedbank Centurion Mall. 7 months later and various visits and phone calls between myself and Nedbank, I found myself on the point of desperation in Nedbank Cape Gate. I had thought to myself by reactivating a block card would be easier, because Nedbank can simply not produce a new one for their Professional Banking clients. The slightly confused teller at Nedbank Cate Gate assured me se was unable to unblock the card since it was reported ******, quite ironic because she was sitting with the “****** card” in her hands to check its information. After inquiring form the teller, why Nedbank cannot produce a credit card in 7 months, the bank manager came to her aid. I was escorted in an office and before the door could be closed. I was confronted by (you can’t really call her a lady, due to the lack of her manners) and promptly said to, if I wish to continue questioning Nedbank in regards of their incompetence, I can take me **** and ****ed off out of her bank, I have a personal banker; I am more than welcome to phone her for assistance. In my 15years at Nedbank, and encouraging friends to actually work for Nedbank, have ever seen such unprofessional actions from any financial institution in my life.