Nedbank trying to ***** money

I went to Nedbank Vaal Mall to close my bank account. The lady that helped me assured me that everything is in order and that the account will be closed. I was under the impression that it was closed as I was unable to log on using internet banking.<br> I started to gel low balance notifications from Nedbank. I phoned the branch and they told me it wasnt closed and I have to go back to the branch with my payslip(to close the account which doesnt make sense).<br> I refused and the lady said she will phone me back. Another month has gone by and they still havent phoned me back. Im still getting low balance notifications. I refuse to pay the banking fees as I have a document that said the account was closed. Its a way for them to ***** money.<br> I refuse to go to a branch once again to sort this out. I would appriciate it if Nedbank can sort this out now.