NEDBANK TREATS POTENTIAL CLIENTS LIKE GARBAGE

I have no words for the experience I had with nedbank and worse off or ironically I'm experiencing this garbage of service while trying to be a member, I did an online application for the 55 day no interest credit card in August... Yes August and its now October! Once my application was complete I received an sms with emails two that I need to send my supporting documents of which I did on the 8th of September seeing that it's been two weeks and no response I decided to call the call center spoke to a lady called Deliwe(email ***) whom I sent the supporting documents to and called back luckily I got the same agent who than confirmed that she had received my mail and was forwarding it to applications also copied applications on the mail I sent to Deliwe, thinking I should be contacted at 48 hours later I waited and another whole two weeks went by I called again now spoke to Angela her email is *** who stated thaty application is still reflecting outstanding documents at this point I'm ****ed however I be cool and send the documents again mind you have email trails of all these interactions, I call in again speak to another agent who calls this lady and she confirms that she receivedy documents and submitted to relevant department for processing so I wait again a week later I call in to check again spoke to a very helpful Indian lady Im sorry to put ethics in this however I forgot the lady's name as I was super ****ed off, she got this guy Wiseman who called me and said he will escilate my enquiry he said he will calle back if I don't he provided his land-line number well of course he didn't call back I had to call him back and he told me again that his escalating waited again and after a few hours a lday calls me says she's the one who was originally working with my application and Wiseman asked her to call mind you Wiseman was also sent my outstanding documents his email is *** surprisingly this lady who calls me asks me for supporting documents after sending it to three different people whom all confirmed they have received it this lady says she wants us to start the process again with her and I must send her my documents I got very angry how can you process one application for an entire month then ask for it to be redone... This is not acceptable service especially giving it to a potential client I'm still in awe as after the call to the lady I called Wiseman back who now ignored his line not sure if he saw it was me calling or not.