AS
Ajay S

1 reviews | Active since Jul 2011

01 Aug 2024, 11:47

Nedbank treating clients unfairly

I'm writing this review with disgust and i am off the opinion the bank is *****ulently debiting my credit card account. If Nedbank is doing this to me, how many other consumers are the robbing who don't check their statement. I noticed on the 11 June 2024 an amount off R26.09 was debited advising fee for Greenbacks. I firstly never requested to sign up for Greenbacks. I called Nedbank and agent told me that i cant get reversal but can request to cancel. I then had no choice but to pay the fee and request they cancel going forward(reference number ***4). You wont believe the following month my account was debited again. I called Nedbank and agent said she will request a refund (reference number ***0). The next month i was refunded but they found a new way of robbing me by debiting my account with additional card fee. Called Nedbank and agent confirmed no new card was issued and will send a request to reverse fee (reference number ***5). My concern is the amounts might be small but should this be happening to a number of consumers , it changes things for the recipient. Please can i get someone to look into this and contact me as i dont believe this being ethical and threating its consumers fairly.

0
Replies (0)