1 reviews | Active since Sept 2015
NEDBANK TRANSACTIONS TAKE FOREVER TO UPDATE
TRANSACTIONS TAKE FOREVER TO UPDATE ON THE SYSTEM, VERY ,MISLEADING, YOU CHECK ACCOUNT AND IT SHOWS A BALANCE AND THE NEXT MOMENT THEY UPDATE TRANSACTIONS FROM 4 DAYS AGO. VERY INCONVINIENT, YOU CANT RELY ON THEIR SYSTEMS. YOU SEE YOUR SELF IN THE RED UNEXPECTED OR BETTER STILL SEE YOURSELF STRANDED AFTER YOUR ACCOUNT HAD MONEY A MOMENT BEFORE. THEY ARE JUST DAYS BEHIND IN UPDATING THEIR SYSTEMS. WE NEED REAL TIME PROCESSING OF TRANSCATIONS. !!!! A REAL INCONVINIENCE IN EVERY RESPECT. YOU CANT RELY ON THE BALANCE YOU GET ON INTERNET BANKING OR ON THE ATM. CONTACTED THE CALL CENTER AND THEY SUGGEST I SHOULD MANUALLY KEEP TRACK OF MY TRANSACTIONS. HOW PRACTICAL IS THAT??? YOU BASICALLY NEED TO MOVE AROUND WITH A SPREADSHEET UPDATING YOUR BALANCE ON EVERY SPENT!!!
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
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Kind regards
Client Experience Team
Our sincerest apologies for any inconvenience, an investigation is underway and we will revert to you with feedback.
For your convenience, please note our dedicated complaint channels: ***/ ***
Kind regards
Client Experience Team
