Nedbank took my money

I have been banking with NEDBANK for 11 years and up until now I had no complaints.

Nedbank deals with our hard earned money. I made a loan with the bank and have been paying it without fail.

On the 6 July 2020 I received a call from them that insisted that I take covid 19 3 months leave on my loan payment so I took it. Now on the 13th of August 2020 they decided to deduct double around R1200 from my account and on top of that charged me an interest of around R360. This amounted to just about R1500 in a month.

I feel that the bank has **** to me and trying to get more money from me through my loan. I'm very disappointed in the Nedbank right now and I'm broke because they took my money without any notice now I have no provision