Nedbank Tokai - You have wasted my time and are a joke!

<p>About 2 - 3 years ago my elderly father and I went into Nedbank to do the paperwork for me to have power of attorney in Nedbank Tokai Branch so I can assist him when he needs help. It took a fairly long time however we got it all done and left. I finally went into the branch last week to do something for my Dad and was told there was no Power of attorney on his account for me! I asked that they contact me to meet at my Dads Old age home across the road form them urgently to resign the paperwork as he cant really get out and about by himself anymore. Its been a week - NO CALL or contact. 1) You did not capture the first Power of attorney a few years ago which took a lot of my time@!!!! 2) You are not making any attempt to correct your mistake!!!!! I am disgusted and really annoyed - you are wasting my time and if something happened to my Dad and he urgently needed me to take over to help him this would not have been possible due to your bad service. I expect a call today to set up an appointment to meet at his premises to resign all documents. Lets see if you really want to keep him as a client</p>