Nedbank Tokai doesn’t care about the customer

So I come in with crutches obviously struggling to walk and the attendant still makes me walk back and forth between tellers, then I finally get to a teller, Desire, and as she is working she doesn’t tell me what she is doing or communicate with me at all really, so damn rude and abrupt and after 10 minutes or more standing with all my weight on one leg she just looks at me and says you don’t have to wait, doesn’t tell me what the progress on my query or next steps are or anything, total waste of my day looking at this rude woman.

Consultant Desire O at Tokai Nedbank branch