CJ
Carol J

1 reviews | Active since Sept 2016

24 Aug 2018, 09:13

Nedbank to Keep up with the Changing Times and become MORE customer focused!!

Can someone at Nedbank please advise as to why you do not have First Rand Bank Ltd as a listed bank so I can pay them via internet. Please keep up with the times and become more customer centric. I do not want to come in to the bank every month to pay this bill as your customer service in the banks is shocking. Average wait is between 20 to 30 minutes.

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Replies (1)
Nedbank
Nedbank's reply24 Aug 2018, 10:08
Official

Dear Carol Jones

We value your feedback and note your concerns. Our Resolution Manager will be in contact with you.

Kind regards

Client Service Support