Nedbank to big for South Africa ?

Item: Nedbank
Rating: 1
Author: Eddie V

Hi i have asked for a simple upgrade on my account and have been waiting 6 weeks . Is this normal ,seems Nedbank to big for South Africa and has taken a no care to customer approach. Been with them for more than 10 years but cannot get a cheque account upgrade done in 6 weeks. Phoned FNB and opened a cheque account in 20 mins received card 3 days later. Somebody explain????

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Replies (1)

Nedbank's replyOfficial

14 Jun 2018, 08:11

Dear Eddie

We apologise for the delays you experienced with the upgrading of your account. Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support

Nedbank's reply14 Jun 2018, 08:11

Official

Dear Eddie

We apologise for the delays you experienced with the upgrading of your account. Kindly note that a Resolution Manager will contact you to discuss the matter.

Regards

Client Service Support