Nedbank Three Rivers is ***********

<p>Nedbank Three Rivers is a malice to the Nedbank name. I have been at the bank 4 times to try and resolve a Go-banking account that doesn’t exist anymore. I have been using that account for years and receive a monthly statement and nowhere on the statement does it reflect that GO-Banking has been dissolved.</p> <p>My card expired and they gave me a temporary card and made me two weeks for a card that was never going to be sent. I was there to enquire and was told they would advise me when my card has arrived. When my temporary card expired again I returned to the bank and after throwing my toys out of the cot, the teller eventually phoned to know about the whereabouts of my card and then only was informed a card would never be sent. They didnt know that Go-Banking dissolved 3 years ago!!! The Team Leader 'Ntiski" and the tellers were contracting each other clearly an indication that they didnt know what was going on. After being told my account would be upgraded and getting numerous calls from another lady "Melani" which was full of false promises. I eventully went in for the fourth time to find out that they couldnt assist me and that I had to close my account which they were too happy to do. Melani didnt know what she was doing, telling me that she isnt a bank manager, so she cant help me....question why did she phone me! Clearly Nedbank is falsly advertising, the personal don't have a clue what is going on, they do not care and customer service is gimmick....I am so disgusted!!!! they wasted my time, tested my patience and broken my trust...My question now is how safe is it to bank with Nedbank when they are not even aware of accounts that become null and void and when the **** hits the fan, they are just to happy to close yor account. I am disgusted!!!</p> <p> </p> <p> </p>