Nedbank - *******!!!!

On Sunday 9 May 2021 I went a Nedbank ATM and tried depositing R20 000.00 into my account. The transaction seemed to go smoothly, I get the card back but as I hear the machine counting the money (whirring sound at the dispenser) - all of a sudden I see an IBM update message and ( "windows is shutting down screen") and the machine started to reboot.

The ATM was in Sandon City ATM #T802

My account was then credited 3 days later and I was told that the issue was resolved. I look at my bank account now and the amount was debited. Firstly I have to beg nedbank for my own money which I have deposited into their faulty ATM. When I reported this issue, I wasn't assisted telephonically , I was passed over from department to department and eventually rudely assisted by a lady named Michelle. How can I trust a bank that tranacts without notifying me? Today R19 900 was debited from my account without permission or knowledge. I deposited R20 000.00 and expect my money to be credited immediately! Because now Nedbank are now essentially *****ing my money. I honestly expected much more and better from a professional banking service. This is unacceptable!