Nedbank, the no service Bank.

On 14.09.22 I lodged a complaint ( CCM ***9) at Nedbank Client Services . I was answered by a Client Services Manager, Claudine Moodley. My complaint revolved around their service in opening an account for a deceased estate. The deceased was their client . After the account was eventually opened on 11.10.22 Ms. Pillay informed that she closed the matter. I still had questions regarding a considerable amount lying with them without gaining any interest. ( that is from 4.01.22 up to now as per bankstatements). Ww also needed to know when we will be able to operate on the account. This matter was addressed in my e-mails to her on 01.11.22 and 10.11.22. Needless to say………no answer. Yesterday we spent 2 hours plus at their Greenacres branch just to be told we cannot operate on the account as they still have a “backlog”. In the meantime creditors are waiting and we have to advertise the Estate.