Nedbank, the bank of misinformation, who can't count

Nedbank, the bank of misinformation who can't count. If you are going to lie to me about the time it takes to process a refund, the least I can do is warn potential new customers entering the banking market not to open an account with Nedbank. Nedbank cannot be trusted to deliver on what they say they will. Spending Easter weekend with no money in my account and 6 rejected debit orders because of Nedbank's lies, is why I am posting this message. It's been 6 working days since my INITIAL request and still no money has been refunded to me. I was told when I first called Thursday last week that the refund had been processed and would take up to 48 business day hours to reflect. I called again on Wednesday this week and was told it had NOT been processed and that it would now be processed. Woke up at 5am Saturday to post this review. Don't sign up with this bank. I'll be switching my homeloan to a reputable bank at the first opportunity.