1 reviews | Active since May 2017
NEDBANK TERRIBLE SERVICE
<p>I am so dissappointed with NEDBANK. It treats its customers unfairly. I had made arrangements to repay the loan I took with the bank. The bank handed me over to Hammond Pole Attorneys which I agreed to pay R500 every month and in December NEDBANK took R3800 in my account on top of the debit by their attorneys, since i couldnt reverse NEDBANK debits I reversed Hammond Pole's debits. I called the bank to ask them not to debit twice since the arrangement with their attorneys is in place. NEDBANK promised not to debit my account as long as I comply to the arrangements. I comp**** with the arrangements and still NEDBANK continued to debit my account deducting R2473 twice which amounted to R4946 and they did this on the months of March and April. When I queried this they said they wont refund me the whole amount as i have reversed my premiums which i stated to them the reason for doing that and I dont understand why they kept on debiting my account twice dispite of my arrangement with their attorneys that i comp**** to. As a result I lost my place to stay because my finances were tempered with by the same bank that wants me to pay my balance. Ho will i pay them when they are doing this and worse part they took more than 2 weeks to refund that portion of the money which is very unfair as we had an arrangement to pay through their attorneys. I want my money back so that i can recover financially an negotiate to pay my landlord so he can let me in the house </p>
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
We at Nedbank value you and take your concerns to heart. An investigation will be conducted soon and a resolution manager will be in touch.
Kind regards
Client Experience Team
