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Nesh P
1 reviews | Active since Aug 2016
01 Dec 2025, 09:11
Nedbank terrible customer servicd
Nedbank is one of the worse banks you can get.My mother took a loan 6 days ago which was pre approved and successful.Up until today funds have not been reflecting.Customer service agents ar le absolutely disrespectful and rude.They take advantage of the elderly.They did not realize that it was on speaker phone and I could hear.The consultant actually told me mother "How is that relevant to you".When she asked if agents comm.Because the agent couldn't be found after the loan with through successfully.My mum called then over 30 times in the last 6 days.I don't advise anyone to get nedbank accounts.Terrible customer service
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Nesh P's updateReviewer Update
02 Dec 2025, 10:42Update the Agent that assisted is not responding to calls or emails her name is Letitia Ma***o.She is totally ignoring calls and emails.No communication. THIS MAKES SENSE COMING FROM NEDBANK.NOT HELPFUL TO THEIR CLIENTS AND THEY DIDNT EVEN BOTHER TO RESPOND TO THIS REVIEW....WHAT DO WE EXPECT COMING FROM SUCH UNPROFESSIONAL BANK.
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Nesh P's update02 Dec 2025, 10:42
Reviewer Update
Update the Agent that assisted is not responding to calls or emails her name is Letitia Ma***o.She is totally ignoring calls and emails.No communication. THIS MAKES SENSE COMING FROM NEDBANK.NOT HELPFUL TO THEIR CLIENTS AND THEY DIDNT EVEN BOTHER TO RESPOND TO THIS REVIEW....WHAT DO WE EXPECT COMING FROM SUCH UNPROFESSIONAL BANK.