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Sanjay S

1 reviews | Active since Mar 2011

15 Jul 2016, 17:09

Nedbank Terrible Customer Care and On-Line Service Horrible

<p>I have not received online statements or posted statements from Nedbank for months in spite asking numerous times at the bank and on-line. Nedbanks "secure" on line messaging does not work - I have left many messages and none get answered. </p> <p>please wake up and learn from Standard Bank or just close down</p>

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Replies (1)
Nedbank
Nedbank's reply16 Jul 2016, 07:02
Official

We are sorry about the trouble you are experiencing. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team