NEDBANK: TAKING YOUR MONEY, SERIOUSLY !!!!! LEAVING YOU TO FEND FOR YOURSELF EVEN AS A "PRIME CLIENT"

I am a nedbank account holder who is grossly dissatidfied with this bank and I am seriously considering using another bank.

It is absolutely unbelievable and so appalling.

MFC: Deducting money from my account even thought they have insisted and confirmed that the credit facility will be closed. I called them five times last week. I now have to begin another administration of my own affairs and call them repeatedly so that they can return my money. I literally got various call centre workers who confirmed to me that the MFC facility has been settled and the account will be closed.

This is why I say Nedbank: Taking your money, seriously!!!!???? Nice choice on the slogan .

PRIVATE CLIENTS: WOW, is all I can say... Literally WOW. "Oh yeah no, we will charge you the additional banking charges for being a private client but you will definitely struggle to get hold of your banker. We are only interested in TAKING YOUR MONEY, SERIOUSLY!!!"

I have spend a good 48 hours in the past week trying to get a hold of my "private banker" because I mean if I am paying R380 per month on charges I need to get assistance which is expedited, I must get access to the assistance I need. Is that not so?

Anyway, I am actually impressed by how this financial institution has remained true to their slogan. I would like to advise that if anyone truly wants to be taken seriously by Nedbank, they have to break protocol and come to Hello Peter. Clearly the due process which I followed a s a client did not help.

If you are not an account holder, maybe consider going elsewhere.