Nedbank taking my child's money

<p>Maintenance money for my son was paid into my account on 22 April 2017 got sms notifications as proof. I closed the account at the Pinelands branch on the 24th of April 2017and all was in order so i was told, it turns out the account was never closed. Money deposited again as "account not closed", i went back to Pinelands and was told that i could not be assisted as i need to find out at which ATM the money was deposited at on the 22nd of April as it does not reflect on the bank statements , account is still in the minus. Nedbank owes me the money as its maintenance money. They are heartless. </p> <p> </p> <p>I also went under debt review but they are still deducting the loan installment from the new account, without my permission and i did not request debit orders to be switched. Don't know how i'm expected to honour my debt review payment if they still deducting money. They are also refusing to reverse the debit order. Nedbank are victimising me and i feel that they are punishing me for going under debt review by taking every cent they can get their hands on. Please help. </p>