Nedbank Taking Money without authorization

<p>I received my salary on Wednesday the 25th of May and on Friday all my money was with drawn from my account. They even left me with a overdraft of -3745.55. </p> <p>I immediately went to the bank to find out what's happening that same Friday afternoon,but they told me that thy can only help me on Sa****ay as they can't see yet where the money went. The next morning I again went to the bank and we found out that Nedbank themselve took the money. They said I have not paid my Credit Cars and they took all he money for that and that I should phone the credit card department. I did and they only work Monday to Friday. So I again phoned them on Monday the 30th of May to find out why they took all my money that I need to live from and need to be able to get to work. Without fuel money to get to work I will loose my job. Which is already the case that I am checked and things reflect bad on me now. How can they take my living expenses and my fuel money to be able to work to pay them back. I think personally they are unprofessional. The first guy helping me on the line is laughing me off and I insisted to speak to another consultant. She then dropped the phone on me. Again today I phoned and they are saying they refunded some of the money. I still do not have a sent available in my account. I can't get to work and all because of them. I finally spoke to Zetho at the legal department and she confirmed the money is back in my account, but Nedbank will not give me the rest, which is 6700 back as they will never refund. I nicely explained what the situation is, as they moved me to legal department right after I made a payment to the account. To be exact I received an SMS the next day stating I have been moved over to legal. I phoned several times and left messages that they need to contact me regarding this. I went to the bank 3 times to resolve this and they told mW I need to speak to credit card decision or legal. Now they say I don't pay them. I did make arrangement to pay as they contacted me. Then the next day they moved me to legal. Now again I am waiting that Isaac, Zetho's boss contact me, still with no success. In the meantime I can't work and I don't have a send to buy anything to eat. So basically they forcing me to not work and eat. Unacceptable. I asked for he money back and they said Nedbank will not refund the money. Never. I even told them that nothing was arranged or confirmed with me that thy will take this money. Obviously they over withdrawn and now trying to correct by putting some money back, which is still not showing and where they are busy making me loose my job. I also did not eat anything as yet. Unacceptable. I told Zetho from legal to refund the money as I will make payment towards the account. I even explained to her my plan is to settle the 10 000 I owe on the account by the end of the year, but I think I should change my mind. They really placing me in a very bad spot. I can't eat, work or pay any other debtors. Can you help me of tell me what I need to do?</p> <p> </p> <p>Thanks</p> <p>Kind regards,</p> <p>Gerrit</p>