Nedbank takes your money.........seriously!!

So how is it possible, that in 2021, a bank like Nedbank cannot provide ****ionality that is already available at other banks? As a small business, one cannot make an international payment on-line or on their 'amazing' Money app. One has to actually physically go into a branch and do this manually!! (And, apparently, it could take four to five days!!!!) Shame on you Nedbank!!

I have even asked my Nedbank personal banker, more than once, for a reasonable explanation for the issue and she was unable to explain in any way!!

As a small business in South Africa in the current economy, every cent is so important, and to going in to a bank costs time and money!! Also, with the Pandemic, should we not try to have as minimum contact with others as possible?

Nedbank has shown that they are forging ahead with attracting the business of young South Africans, and are clearly not interested in trying to retaining their older clients (I've been banking with them since the early 90's), as they know what an admin headache it is for one to change banks. So, one just accepts this apology for service, and carries on because even when one complains, NOTHING is done to improve the situation! (Honestly, I don't expect any reaction from Nedbank because of this post, but I had to vent somewhere!!

#TakeMoneySeriously ......should be, Nedbank TAKES your money.....Seriously!!