NM
Natalie M

1 reviews | Active since Mar 2018

01 Mar 2018, 08:01

Nedbank takes money without authorisation

Nedbank does not comply with the National Credit Act... I opened up a new account with them and as soon as my salary went in they deducted 90% of my salary ....

At first I thought this was ***** but to my surprise it was a deduction from nedbank. I rushed to the bank and discovered it was a loan of 2007 ....no arrangements was made nothing they just took my entire salary. ..

I advised them that my entire my rent must be paid and that an affordable arrangement needs to be put in place...

They put an arrangement in place yet I have still not received the refund... My rent still not paid, my children and I had to sleep in the car because we can't gain access to our place.....

How can Nedbank take my entire salary without authorised permission... No arrangemts made ...

They just took it and now I am falling around trying to see where and how to keep the roof over my children's Head's...

Only have my new account for 3 weeks and already the take money without authorisation

0
Replies (1)
Nedbank
Nedbank's reply01 Mar 2018, 08:07
Official

Dear Natalie

Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns.

Kind regards

Client Experience Team