Nedbank take a week on a Credit Card application to inform you not sure what needed

App**** on Saturday the 14th of July 2018 for a Nedbank credit card. Provisionally approved. During the application gave consent to access my bank statements from Absa. Send my ID copy on Monday morning with a message should docs been outstanding inform me. Received sms on Monday the 16th and Wednesday the 18th with "Your application is being processed. I phone Nedbank division on Wednesday the query status. Consultant inform me all in order and application accepted. Today 23rd July a week later received an SMS to submit proof of income. Now with all due respect left Nedbank for Absa due to Nedbank inefficiency. Why would I have given consent on the online application to access my Absa bank statements just to be told today again by a consultant to rather send again. This is no acceptable on any level. Weeks for a simple card application. Sincerely hope this is not the experience other customer during this process endure.