NEDBANK Systems seriously lacking.

They don't get back to you. Even if you have a Ref Number. Online ENBI that supposedly is also a online Assistant, the agents on there will be around for 3 seconds before you can type in anything and then log off due to inactivity. Online banking with Nedbank is the worst of all the banks. You can go to a branch and there they tell you to use the ****** App to resolve the issues. The App does not do everything, or they tell you to call the callcenter and there they tell you to go to a branch. So frustrating.