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johlene W
1 reviews | Active since Mar 2015
05 Mar 2015, 08:31
Nedbank suspicious *** number
We received an sms from Nedbank advising that we owe them R 61 841.75, no explanation of what this amount is for or how they arrived at this amount! Merely stating that we have been handed over to Erasmus Attorneys, yet again no details whatsoever or even a telephone number of the Firm. We have made an enquiry at the Law Society and it appears there are a few attorneys firms practicing under the name Erasmus!! I am horrified by the lack of professionalism by Nedbank <br> <br> We have been loyal clients of Nedbank for years, in fact we have been with them for ages and we are pensioners that now have to deal with such an unfortunate situation.<br> <br> Mrs Redman<br> ***<br> <br>
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Replies (1)Nedbank's replyOfficial
05 Mar 2015, 08:48Hello Johlene1,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
Nedbank's reply05 Mar 2015, 08:48
Official
Hello Johlene1,
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
We acknowledge your frustration and sincerely apologise for the inconvenience. Our service experts are investigating and will be in contact soon.
Kind regards
Client Experience Team
