Nedbank SUCKs! Double Debit - NOT my Arrangement

Just last month I had a complaint about Nedbank deducting my account without consent and for amounts I had no knowledge of. This was sorted out by one of the customer liaisons. My money was refunded for which I was grateful.<br> <br> Now as December came to a close, I found myself in a pickle, so a few days before the end of December, I called the personal loans dept and explained that I am in difficulty. I asked them NOT to take money from my account as I would not have sufficient funds, but they were to take R200 from my account as we arranged. <br> <br> This afternoon (1st Jan 2016) I check that my account has sufficient funds to allow the R200 to be deducted.<br> <br> Much to my disgust, Nedbank has gone and debited my account, TWICE, after having made an arrangement a few days ago. <br> <br> Now, the other debit orders that are left to go off, will bounce and I will be charged for returned debits.<br> <br> So Nedbank, I was guaranteed that only my pre arranged amount would be deducted, *****!!!!<br> <br> I expect that this **** be sorted out and reversed. I also expect any charges for returned debits to be reversed and all monies that I have been charged, refunded.<br> <br> I will not promote nedbank to anyone anymore. YOU SUCK!!