NEDBANK SUCKS!!!

To say the least the least Nedbank is one of the worst homeowners insurance ever. I am so sick of explaining myself over and over again without getting results. They are so unprofessional, there's no words for it. Longer than 3 months now and my geyser is not fixed, it's leaking and it damaged my ceiling. I have been paying insurance for longer than 18 years, this is my first ever claim. I am disappointed to say the least!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!