vB
vincent B

1 reviews | Active since Dec 2016

16 Dec 2016, 09:44

nedbank sucks

<p>so earlier in the year one gets a sms from nedbank asking if they may take off a debit order for a personal loan on the 16th. you reply no as my payday only falls on the 31st. they go and take it off. you call them to find out that dept is closed but others open. now this is the second year in a row..... no answers no one interested in helping.... time to make a change</p>

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Replies (1)
Nedbank
Nedbank's reply16 Dec 2016, 17:54
Official

Dear Vincent De Beer

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Please note due to the public holidays, we are not able to respond timeously to your complaint. We will get back to you on the 1st working day.

Kind regards

Client Experience Team