DP
Dwaine P

1 reviews | Active since Jul 2016

07 May 2019, 15:12

Nedbank SUCKS

Called Nedbank looking for a balance on my Personal Loan. Called ***was then told they cant help i must be transferred to Premier Client or something. Cot transferred then was told they cant help personal loans must help. Was transferred to ***they told me they cant help i need to speak to customer service got transferred again then was on hold for 10 additional Minutes. Was about 20 - 30 minutes now so not happy then someone picked up but didn't speak. THANK GOD im moving from this Horrid Bank.

0
Replies (2)
Nedbank
Nedbank's reply07 May 2019, 15:23
Official
Dear Dwaine 
Thank you for raising your concerns with us. We at Nedbank continuously strive to provide great banking experiences. A Resolution Manager will contact you to address your concerns. 
Kind regardsClient Service Support
DP
Dwaine P's update15 May 2019, 07:50
Reviewer Update
I just felt i needed to give feedback regarding what has happened since Nedbank Publicly stated they will contact me. Now 8 days and nothing has happened. You go Nedbank, at least you making your own brand look worse by Lying.