Nedbank strikes

<p>I am a client of Nedbank for over twenty years. I started with a savings account . My salary was deposited monthly into this account. I was badgered into Opening a current account about ten years ago . I was told to keep my savings account , I did. To date I have money in this account.</p> <p>Last night I tried transferring money from my savings into my current account but was unable to. It seems Nedbank in their infinite wisdom and without my permission deactivated this account due to inactivity. Nedbank off course continues to charge me interest. I phoned the call centre to be transferred to another department The person explained that I would have to enter my profile number and password pin. I duly did this , I hung on for ten minutes and then the call was dropped.</p> <p>Nedbank customer service leaves much to be desired. I am so tired of poor service. I do not want to hear from you . I want my savings account to be made active immediately. I want bank charges to be reserved for the time it was inactive. I want a personal call from the bank next time it decides to do anything on my account. This attitude to customers is truly amazing from a bank that regularly advertises about how smart it supposedly is.</p>