Nedbank Strijdom Park

On the 30th September 2019 went to the nedbank branch and spoke to a consultant regarding a personal loan...all documents were given as asked for by the consultant...she also advised me to take tranactional account and issued me a temp card.in the mean time...went back and fort over the phone with multiple call centre agents as i could no longer get hold of the consultant...left messages to contact me back...they always say they will.contact you back but never do and up to this current day 07 october 2019 nothing has bee done...even the manager of that branch said he will contact me and yet no contact...was told it takes 2 days to pay in the account they opened.for me but no funds received...its frustrating as this is a whole week gone and no one bothers to contact me after leaving numerous messages to contact me back urgent..it got escalated to the manager of the branch and yet no contact..absolutely unprofessional and uncaring...