nedbank stop cheating consumers and reverse my money

I have a loan account which is behind by a couple of months and I acknowledge it.

This would have not been possible if the instruction I requested had been actioned. I had requested that this debit order be moved from the 20th to the 25th of each month and it’s still not the case. As we speak the account debit order date is the 23rd of every month till today. this request was sent in 2022. she even cancelled my overdraft without my knowledge.

Due to incompetence by one handling this account, now I am behind on the repayments. my account is sitting with Adre Page who does as she wants when she wants. her manager Keith Belcher is always ccd on my emails but says nothing.

At some point, my friends were even called to ask about my financial affairs. I have a right to take further actions if I want. How come my friends are called to be asked about me pertaining to my finances. This is even against the rules of the bank as well as POPIA.

now in October, I was double debited and they refuse to reverse my money. I want it back.

I am so disappointed in Nedbank. I’m greatly saddened by the way they do things. i had to move to another bank. I feel cheated.