NEDBANK stole our money!!!!

On the 30th of June I deposited a cash amount into our account with our bank card at the Nedbank ATM.. This was after hours, thereafter, the amount wasn't showing in the account, giving the benefit of a doubt I gave it an hour to check and nothing.. I pulled out the slip to see the detail and well it was super helpful not even showing an amount (strange) not to mention the ATM was super slow.. We went the very next day to @nedbank Richards Bay - we were then told they couldn't help we would need to call the call centre (I mean it's not like the ATM was on their property 😤 but they can't help) .. We called the call center and to cut a long story short.. 5 calls, a reference, promises that all would be sorted after the atm had reconciled every Monday since then or whatever and today it's the 11th July... nothing..

Call made to call centre right now to once again figure out what's going on.. Guess what??? 🤔... Our enquiry has been canceled apparently - internally... 🤬🤬🤬🤬 So took a drive to Nedbank Richards Bay.... And to completely top it all off they're CLOSED DUE TO RENOVATIONS!!! ***... the atm and all is gone like as in flippen gone...

I now understand why people resort to social media for their complaints, I understand why people get so angry that they literally physically tear places down,,, what extremes must a person resort to to get help?????