NEDBANK STOLE OUR MONEY

<p>In October 2015 I requested a stop order to be activated for R8500.00 to Braam le Roux properties. This according to my knowledge was never activated as I never received SMS confirmation of the activation or a monthly SMS confirming either that the stop order was either successful or was unsuccessful. Based on the above I then assumed that this was no longer active as I had not received any communication from Nedbank regarding the stop order since October 2015.</p> <p> </p> <p>Then 7 months later the stop order was activated and a payment was made to the recipient. When I phoned ***and I was informed that there was nothing that I could do stop the payment even if I went into the bank and that I would have to take this up with the recipient and ask them to refund me. I unfortunately cannot remember the name of the agent that unassisted me.</p> <p> </p> <p>I was informed that as this was an instruction from me it could not be cancelled because I had given the instrution, but surely this is ridiculous as if I gave an instruction surely I have the right to cancel / reverse it.</p> <p> </p> <p>I find it unacceptable that an instruction cannot be reversed on the instruction of the legal account holder it is my money after all.</p> <p> </p> <p>As a result of all of this I am now out of pocket for R8500.00 and am unable to pay my rent or buy food for my children. So now what …………….</p> <p> </p> <p>Nedbank just came bank to me, no apologies just saying that they cannot assist and would not be able to get my money back</p> <p> </p> <p>WATCH OUT FOR NEDBANK THIS IS HOW THEY TREAT THEIR CUSTOMERS, AT LEAST THE ONES WHO ARE TRYING TO MAKE ENDS MEET.</p> <p> </p> <p> </p> <p> </p> <p>Kind Regards</p> <p>SHAMONA RAMIAH</p>