Nedbank stole my money!!! ********** Bank

A lady called me from Nedbank asking to talk to me about my cheque account and I said I don't have a cheque account. I hanged up as she had incorrect details, two days later my account was over drawn with an amount of R16733.69 and then deposited R13550.76 I then received a call and the lady still recognized my account as a \Current\" yet I have a \"Savings\" she explained what had happened. They said it is their collections department that did the transactions. I told her that we only agreed on a R1000 of which they already took and she said call the legal department. She couldn't put me through to the department. I went to the branch and set with the manager for 20min waiting to be first in line and another 45min being first in line. The collections department was a ghost and I am so disappointed in Nedbank. They performed transactions without my permission!!!"