Nedbank stole my money!

As a business owner I rely heavily on cashflow to pay salaries and overheads. On 4 April we had a client payment come through to our business account and proceeded to start paying overheads - paid a sum of R15000 to an FNB account and set it to instant payment.

It is Monday 8 April and it still has not come through. When querying this Nedbank says: we have looked into this for you and we see that the payment has been completed successfully on our side. This matter has been escalated to our digital teams to have this investigated further for you from our side and our teams are currently looking into this, they will revert as soon as feedback is received to provide us with more details on this.

As a company Nedbank has forgotten that behind each bank account is a family who needs to feed their kids!! Who are just trying to survive!!