Nedbank Stole My Money

After being told to use Nedbank ATM to deposit money into my account by the tellers, I deposited an amount to cover my debit orders and received a conformation sms the money was deposited. A few days after all my debit orders started to be send back due to insufficient funds as the deposit I had made had been reversed.After reporting the problem at the branch I was promised to be reimbursed within 24 hours. It has been 28 days now of going into the bank daily only to be told they will call me back, NO ONE has ever called me back. The Mooirivier Branch has a new excuse ever day, then finally rejected the query without supplying a reason when I demanded a reason they didn't have one. Customer service is extremely poor and after dealing with them for almost a month suddenly they said i should go to the branch I had opened my account as they can't help me. After going to my branch , they said they don't understand why Mooirivier Branch would cancel my penalty fees for my failed debit orders but reject my query about the missing deposited money and I should go back to Mooirivier Branch as they can't help. No customer service, they basically stole my money without accountability!!