JR
Jean R

1 reviews | Active since Aug 2016

10 Aug 2016, 14:23

Nedbank stole my money

<p>I’ve opened a new Nedbank savings account in June and deposited money into the account that does not belong to me.</p> <p>Nedbank made 2 deductions from the account but have not refunded the big amount after providing them with the affidavits as confirmation that the money does not belong to me. This affidavit was requested by them.</p> <p>Why would they only refund the small amount? The person whose money it is needs his money to pay for his rent or else he will be homeless.</p> <p>I am so disappointed in the service received. With no notification, money was just take out of this account.</p> <p>I need the money back today.</p>

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Replies (1)
Nedbank
Nedbank's reply10 Aug 2016, 14:44
Official

Dear Jean,

We note your frustration with the fact that your complaint has still not been resolved. We at Nedbank strive to make great banking happen for our clients. One of our resolution managers will contact you shortly to help resolve your complaint.

Kind regards

Client Experience Team