Nedbank Stole my Money

Re: [Request ID :##RE-25546##] : Re: Confirmation of registration of complaint - CMS*** Hi I'm Mateboho Ndumo,and I have a complaint with Nedbank Insurance, on the1March R2 119.21 was deducted from my cheque account,

I went to Vereeniging Branch and they told me they cant help me only customer service can assist. I phoned customer where I spend 45min without help because they told me they will investigate.

If customer service and branches cant assist us and Nedbank insurance is busy *****ing money from our accounts,Why must I still bank with Nedbank? On the 7th the lady by the name of Chinnel phoned me to resolve my issue,she was so clueless,she could not even answer me why the money was deducted from my account. On Friday she phoned me again,I asked her to reverse my money because clearly she cant explain anything about my debit. I only have structure policy with Nedbank,and its around R400 monthly,I don't understand why so much money was deducted,worse they cant even explain. Today Chinnel sent me an email that she still waiting for feedback on my refund,why cant she call the department THAT STOLE MY MONEY TO REFUND ME, I HAVE TO SUFFER WHILE NEDBANK STOLE MONEY FROM MY ACCOUNT. WHILE IM MOVING MY ACCOUNT TO ANOTHER BANK,WHO WONT ***** MY MONEY FOR NO EXPLANATION,I WANT MEDIA TO KNOW ABOUT NEDBANK ****

I'm moving my account to another Bank,please refund me asap

Regards M Ndumo *** ***