NEDBANK- STINKY SERVICE

I tried to access my Nedbank account through the Nedbank banking app the app gave me numerous time-out messages. Went to a Nedbank branch they told me my account is locked and they cannot help because the system is down. I left I called the Nedbank 0860 number , the Agent could not assist (I wonder why they have the number in the first place) she refereed me back to the branch. It seems Nedbank intention is to give ****py and ****ty service to its customers.

I am lost for word and really dont know what to do next because I cant do my daily transactions.

NO MAN NEDBANK GET YOUR DUCKS IN ROW GEEEEEEZZZZ I AM FED UP WITH YOUR STINKING SERVICE