JS
Jenny S

1 reviews | Active since Nov 2016

08 May 2017, 12:39

Nedbank *****s my Greenbacks

<p>About two weeks ago I phoned to close my credit card account with Nedbank. The call centre said the system was blocking them from doing it because I still had greenbacks that needed to be spent.</p> <p>However the next day I got an SMS confirming that my credit card had been closed and when I tried to spend my greenback balance of R274.25 on my Shop card I was unable to use it. At an ATM it showed my Shop card balance to be R0.00</p> <p>I have called Nedbank twice about this (Ref # ********** ) but they still have not given back my greenbacks :-(</p>

0
Replies (2)
JS
Jenny S's update15 Jun 2017, 10:57
Reviewer Update

It took a while but Nedbank eventually managed to restore my Greenbacks and I have withdrawn the Cash owing to me.

Nedbank
Nedbank's reply15 Jun 2017, 11:33
Official

Thank you for your positive feedback. We look forward to a long-lasting relationship.

Kind regards

Client Experience Team.