Nedbank *****s money from Clients. Worst Bank in SA!
Dear Nedbank,
I herewith want to let you know that I’m closing all my accounts I have with you and demand that you refund me money you stole from my account as soon as possible.
Unfortunately for you, I have documented all the issues explained below and have written proof that you are making it impossible to stop a debit order going to an account I have closed with you multiple times. I should actually charge you for my time and petrol. Every month the same story… You take money from my account AGAIN, I have to then drive to a branch to get it reversed, I then have to wait 24 hours to get it back and my debit orders bounce.
I have literally closed my Just invest account in a awful branch on 2 separate occasions and now HAVE to go in to a branch for the third time.. Every month I have to wait for a couple of days to get refunded and my debit orders bounce. This is extremely inconvenient and very *********** of Nedbank.
I have closed it on the first time 4th of July and again the 4 of Sept. Although I have stamped documents you still feel it's OK to debit my account. Now you have the audacity to charge me for the debit order bounce! It’s because you can’t close the account after 2 attempts and now you still feel the need to ***** my money. Well done Nedbank! You have proven to me that you are the worst bank in SA and I will advocate this where ever I go!
So how quickly are you going to refund me the hon fee payment for debit orders that bounced for September because AGAIN? If you did not incorrectly take money from my account, to an account that I closed twice my cheque account would have had sufficient funds to pay my debit orders. So I demand a refund without any hassle. Quickly!
I'm sure the same will occur on the 1st of October seeing as the bank is in cable of closing an account… I assure you I will take this up with legal council
So I’m expecting a call from you VERY soon so you can refund me my ****** money IMMEDIATELY. I will post this message on Hello Peter every 5 days until you get in touch. I will also start posting this on every possible consumer complaint portal & social media until this is resolved to my satisfaction. I will not allow a bank to ***** money from me… Not after all the hassle...
Dear Klement
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
Dear Klement
Thank you for raising your concerns with us. We at Nedbank strive to make great banking happen for our clients and we will ensure that our best attempts are utilized in order to resolve your complaint as timeously as possible. However in order for us to be able to achieve our objective the following information is required:
Your identity number
Your account number
Alternatively you may email the required information to email: ***
Kind regards
Client Experience Team
