Nedbank *****ing Money !!

Gooday

In December 2021 a Sales consultant contacted me to ask if I would be interested in Nedbank Card. I advised her I’m already happy where I am and don’t need it. How ever she processed the whole account sale and a week later they delivered the card. This Card ended up in my Kitchen cupboard unopened until today.

Today I get a SMS from Nedbank that ( Your Nedbank Account is Overdrawn. ).. I immediately contacted the nr on the card and they advised my account is arrears ??? I haven’t activated any account as the card is still in the envelope as I received it and not activated as I don’t want it nor need it !!

Aaron is the Consultant that helped me and he advised I’m now in arears due to card fees & delivery fees that I’m being charged for. The saleslady never explained to me that the card will be activated immediately or that I would have to pay for delivery of a card Seriously this is ridiculous.

Aaron advised me I need to settle the R 160.00 to cancel the Card. Please note that I did not agree to pay any delivery fees or that I authorised that the card that was send to me to be activated.

I would please like from you to get this resolved immediately,

My Resolution to this is for Nedbank to Cancel this Card & account as I never agreed to this funds that I’m being charged for.