KK
Kusasaelihle K
1 reviews | Active since Jul 2022
26 Mar 2023, 15:49
Nedbank staff is useless!!!
I write this with great irritation and anger I have called Nedbank and noone is willing to help I am told that I mandated a Debit orde from african bank which is not true!!! Secondly this is not the first time I am experiencing this with Nedbank and I am reall concerned by the lack of assistance in reversing my money and I am just expected to accept that African bank took my money based on a "mandate" that I did not agree to nor sign anything. Can somone in power not the uselsess call center staff nor the app agents call me to sort this out because this is not right and African bank is also not willing to help I want my money back today!!!
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Kusasaelihle K's updateReviewer Update
26 Mar 2023, 15:51They keep sending me the same response and noone wants to help like is this the kind of banking I am just supposed to accept
" Kindly note as per our previous message, this is a mandated debit order which means you gave authority for this company to debit your account. You will need to contact African bank directly for assistance in having it reversed as we are unable to process the reversal. "
" Kindly note as per our previous message, this is a mandated debit order which means you gave authority for this company to debit your account. You will need to contact African bank directly for assistance in having it reversed as we are unable to process the reversal. "
KK
Kusasaelihle K's update26 Mar 2023, 15:51
Reviewer Update
They keep sending me the same response and noone wants to help like is this the kind of banking I am just supposed to accept
" Kindly note as per our previous message, this is a mandated debit order which means you gave authority for this company to debit your account. You will need to contact African bank directly for assistance in having it reversed as we are unable to process the reversal. "
" Kindly note as per our previous message, this is a mandated debit order which means you gave authority for this company to debit your account. You will need to contact African bank directly for assistance in having it reversed as we are unable to process the reversal. "