Nedbank staff is rude and after 14 tries my nedbank online profile etc hasn't been set up. But I have to run after you and get told to wait in the queue a 4th time.

I have tried multiple times in multiple branches to get assistance with setting up my nedbank online banking stuff. Usually, they have to call IT to fix the issue, then give me a pin thing to use and nothing happens, so they tell me to wait in the queue so the lady or another staff member can help me. Even the service champion couldn't get it to work after getting fed up in one of the branches I had visited and told me I should just go try at another branch.

I cannot believe I have tried around 14 times already in different branches and still have not got my online profile set up properly. I swear if I have to go into another branch just to wait in a queue for 20 minutes then another 20 minutes for IT to reset everything I am going to freak out again and cancel everything. I can't believe it. Just for them to have the audacity to tell me to wait in the queue a 3rd or 4th time. How dare they, now I must wait and run after your staff and my stuff still not done cuz the pins and stuff to set up the profile don't even work when they tried doing it.