MG
MAHOMED G

1 reviews | Active since Jun 2016

26 Oct 2017, 12:08

Nedbank staff involved in ********** activities

RECEIVED CALL FROM CALL CENTRE NEDBANK REGARDING GREENBACKS WHICH HAVE ACCUMULATED.......... STATING THAT IT WAS ABOUT TO EXPIRE........ NOT LONG THEREAFTER R5000.OO + 4 * R1000. WAS TAKEN OUT FROM MY ACCOUNT WITHIN 5 MINUTES.................. HOW COULD THIS HAPPEN .................... LIMIT ON CARDS IS R1000. per day???????????????????????????? SMS NOTIFICATION FROM NEDBANK STATES THAT R9000.OO HAS BEEN PAID INTO MY ACCOUNT?????????????????? PROBLEM IS THE MONEY WAS TAKEN OUT THROUGH EASY PAY???????????????

FROM THE NEXT STRUGGLING WITH NEDBANK STAFF AT BANK ITSELF AND NOT ONE WILLING TO HELP??????????????? PUTTING THE BLAME ON ME NOT FAIR HOW I AM TREATED ...................... AND STILL MADE LIKE A FOOL>>>>>>>>>>>>>>>>>>>> I WISH NEDBANK COULD SORT THIS PROBLEM???????????????

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Replies (1)
Nedbank
Nedbank's reply26 Oct 2017, 12:43
Official

It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution manager will contact you about the way forward.

Kind regards

Client Experience Team