NEDBANK STAFF ARE AWFUL

Spent over two hours on the phone, giving all my details for the opening of what they call a "transactional account". Ridiculous questions, endless talk, the audacity of questioning how much I am going to deposit every month. Eventually I complained to the head office, got a call from a woman who said she would sort it out. She did nothing but send me back - on the phone yet again - to the very same person I had issues with in the FIRST PLACE. Eventually that first person called me and told me my card is ready for collection at my chosen branch. Needless to say IT WAS NOT THERE!!!!!!!!!!!!!!!!!!! The two tellers (yes TWO) were both lethargic, chatting away and ignoring me, the client. When I eventually lost my mind and was called by one of these lethargic creatures, I was told not to be rude. Imagine!!!!!!!!!!!!!!!! No apology about them chatting away while I wait. THEY ARE ARROGANT BEYOND! My card was not there, the account was not activated. I then get a call from another woman asking if she can assist. I tell her I am busy at work and she should call me later. UP TILL NOW - ALMOST TWO WEEKS LATER - I AM STILL WAITING. Absolutely shocking! By far the WORST bank I have ever had to deal with. For heaven's sake - drop the BBBBEEEE "entitlement" and start employing workers who can THINK and who understand that their salary comes from the clients - not their boss!! My word - it was like dealing with a government hospital. Disgusting. Absolutely disgusted.